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cherrysa2015's avatar
cherrysa2015
Copper Contributor
Oct 06, 2022

Reporting 3 Samsung's Outlook bugs - need solutions to solve them

I report 3 bugs in Outlook. Most annoying to less annoying.

 

1-) Sometimes, since few days, I can't create a calendar event in my outlook and I got the message "Unable to create a meeting on this account as it does not support calendars". It is false since I did it thousands of time and waiting minutes to hour or rebooting often solves it. See picture num1.jpg

 

2-) My archive folder, for some problem, only on my Samsung Outlook is under "Draft" and I can't move items to it. See Num2.jpg, I deleted some of my folder names from it.

 

3-) I set option to load every items on my phone (all email loaded). However, when I move pictures, pdf or such directly in folder, they are not loaded.

      • Teresa_Cyrus's avatar
        Teresa_Cyrus
        MVP
        Sorry, the phones are not my expertise. I am interested because I have a Samsung too.
  • Kefyn's avatar
    Kefyn
    Copper Contributor
    I have the event creation problem too. While I can't make a calendar event in the outlook app, the + on the outlook calendar widget on the home screen works just fine. Definitely looks like an outlook problem, rather than a phone configuration one.
  • nicos18's avatar
    nicos18
    Brass Contributor
    There is also another problem: the contacts are deleted automatically from the phone.
  • 0xDECAFBAD's avatar
    0xDECAFBAD
    Copper Contributor

    I have a user with a Samsung Galaxy phone who is having the same issue with Outlook calendar event creation. "Unable to create a meeting on this account as it does not support calendars". The + button on the widget works to create a calendar event, as mentioned by someone else in this thread.

    • cherrysa2015's avatar
      cherrysa2015
      Copper Contributor
      thanks for the heads up! I get the workaround, but still, shouldn't outlook team look into it? It's obviously a bug, if we are 2 to report there are likely way more who experience that

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