Forum Discussion
Aji_Cherian
Nov 29, 2023Copper Contributor
Reply to a different email address.
I have a requirement like this. Let us assume that five operators are using the system and are sending emails to different customers. When a customer opts to reply to that email, the reply should no...
VasilMichev
Nov 30, 2023MVP
Use the "Have replies sent to" option (when composing a new message select the Options tab > Direct replies to).
- Aji_CherianNov 30, 2023Copper Contributor
VasilMichev Thanks for the reply. However, I missed something in my question.
The email contents are created programmatically. (Like invoice details collected from different tables). The program chooses the email id based on the logged in operator and using a Gmail id to send the email. The reply should go to a different address (e.g. email address removed for privacy reasons). Reply to address is also configured in the system.- VasilMichevNov 30, 2023MVPThen just set the Reply-to header to the desired value.