Forum Discussion
Yaroooo
Feb 01, 2022Copper Contributor
Remove auto-delete in sync
Hello, every time I perform Send/Receive sync with my webmail I download emails to keep them safe in my Outlook database. Recently I've reinstalled Outlook and now if I delete an email in my webm...
Feb 01, 2022
That is because your account has been configured as an IMAP account and not as a POP3 account. An IMAP account syncs the email folders whereas the a POP3 account can only download (a copy) of the messages of your Inbox folder of your webmail.
You can remove your IMAP account and reconfigure your account manually as a POP3 account via;
File-> Account Settings-> Account Settings...
Emails that you deleted should end up in your Deleted Items folder (often called Trash for various IMAP/webmail implementations). As this folder syncs as well, it doesn't matter whether you deleted them in Outlook or via webmail.
You can remove your IMAP account and reconfigure your account manually as a POP3 account via;
File-> Account Settings-> Account Settings...
Emails that you deleted should end up in your Deleted Items folder (often called Trash for various IMAP/webmail implementations). As this folder syncs as well, it doesn't matter whether you deleted them in Outlook or via webmail.