Forum Discussion
Recent Emails Disappear
After I posted my first reply, I added my Optimum account again, but as a POP account. The new account received all of my Optimum messages as new emails, and they remain in the inbox (more than 40,000 emails).
The initial Optimum account, the one with the disappearing email problem, is an IMAP account. I don't know which side, Optimum or Outlook, is causing the emails to disappear from the IMAP inbox, or where the emails are going. I have other IMAP email accounts(Gmail and Outlook) in the same Outlook 365 application, that are not having the problem.
For now, I will keep the Optimum account as a POP account.
Almartin61 Thanks for the follow-up. In my case, my three client-side accounts are IMAP accounts and only one is having an issue.
Created a rule to move all incoming mail to a separate folder. In Outlook, all the mail gets forwarded so I see them there. On my phone (Apple Mail) it varies. Some recent email shows up in my "Inbox", and some end up in the new folder!
As all this was going on, I recreated my email accounts in Outlook. Somehow, I've ended up with a hole in one of the other accounts where I have no sent emails on either the optimum server or my Outlook client from June 2022 to February 2015.
