Forum Discussion
Receiving "Contacting the server for more information" with the latest Outlook 2005 update
liquidate I don't have a solution, but maybe an explanation. I get that message frequently. It is always in response to a specific email sender, a restaurant chain I chose to get notifications from. Anytime I open a message they send, I get that error message from Outlook as its waiting for the restaurant chain's servers to supply the pictures sent as embedded web links. In other words, Outlook is showing this particular message to tell me that it can't show me the embedded pictures until the sender's web servers supply them. Any chance that might be what you're seeing?
I suspect so. Maybe a problem with O365 servers? I opened a ticket with MSFT and they claimed that this was a known issue and took the emails from some of the effected users. In one of the known reproducible emails, heavy with embedded images, most of the communication is between internal employees at the company, which leads me to think this is O365 servers having issues serving all of these small screen shot images that they have embedded.