Forum Discussion
niaccarino1981
Oct 20, 2020Copper Contributor
Received-SPF: TempError (protection.outlook.com: error in processing during lookup of "domain-name":
I have encountered an issue I believe is extremely widespread (albeit intermittent) affecting deliverability to hotmail.com / outlook.com from .AU Domains. During the past few days, I have perfor...
SaadItani
Oct 22, 2020Copper Contributor
Same problem here, RECIEVED-SPF DNS TIMEOUT for my domain any ideas??
- niaccarino1981Oct 22, 2020Copper Contributor
Are you perhaps able to tell me which TLD you are sending from ? Is it a .AU, COM.AU, .NET.AU or something else? SaadItani
- SaadItaniNov 13, 2020Copper Contributor
.edu.lb Aslo I want to note that its happening at random times and not for every email. Its been months happening and I contacted TLD NS servers for support and yet no fix.
Also we know that emails getting spf fails are entiteled with email subject: [Warning Unauthenticted User] and again it happens at random times and our end users are getting frustrated...
we contacted Microsoft support and they said its from DNS side.- webawereMar 19, 2021Copper Contributor
We experience the same problem with all our servers. Mail goes to spam because of that 😞
- niaccarino1981Oct 22, 2020Copper Contributor
Hi SaadItani,
From the testing I have done, this issue appears to lie on the Outlook.com/Hotmail side. This can only be fixed by Microsoft.
As I mentioned in my initial post, I am able to send a single email with multiple recipients and the email will only fail SPF arriving at Outlook.com/Hotmail due to a DNS Timeout. This would suggest the issue lies with how Microsoft are processing the message.
Hopefully someone will take notice of this thread soon and investigate.