Forum Discussion

Timo_Lenz's avatar
Timo_Lenz
Copper Contributor
Mar 25, 2019

Wrong E-Mail Adress in Contact Card - shows sip

Hi,   we see in several contact lists (local or sharepoint) that the E-Mail address and especially the action "send e-mail to" has the wrong protocol. It always show's SIP infront of it.   Anyone...
AlessandroM's avatar
AlessandroM
Copper Contributor
Mar 28, 2019

Anthony Russellin the meantime if you still need to have teams installed there is an option in setting that you can disable to fix this behavior, it's called "Register Teams as the chat app for Office". After you disable and restart outlook it should display proper email addresses for external contacts!

 

Also thanks for raising the issue with the Microsoft Teams team, hopefully they are able to see it. I'm sure more users are affected and maybe not realize it!

  • Anthony Russell's avatar
    Anthony Russell
    Iron Contributor
    Mar 28, 2019

    AlessandroM 

     

    The only problem is this disables to IM integration in Office. You can't see who is online or chat in the Office applications for collaboration. But thanks for your help anyway. Much appreciated.

    • Gabe_Bratton's avatar
      Gabe_Bratton
      Icon for Microsoft rankMicrosoft
      Apr 23, 2019

      Hi all,

       

      Just wanted to update that we have submitted a bug with the Teams product team to fix this issue.  Its currently targeted for Q2 2019.  When we get closer to a fix date I'll post back with more specifics.  

      • WadeSorenson's avatar
        WadeSorenson
        Copper Contributor
        Aug 10, 2020

        Gabe_Bratton has this bug fix been deployed yet?  Can you give any timetable or further details?