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Here is an update on our status for Outlook 2016 for Windows. If you want to see our latest for o...","body@stringLength":"3822","rawBody":"
Edited: Nov 10, 2017 with updated information.
\n
\n
Focused Inbox is coming to an Outlook near you! Here is an update on our status for Outlook 2016 for Windows. If you want to see our latest for other platforms, see our blog post, as these details haven’t changed.
\n
\n
Note: we have provided admins the ability to control the rollout of Focused Inbox in their organizations. For more details, read our blog post on admin controls.
\n
\n
Rollout status
\n
As a reminder, there is a client and service side component required for Focused Inbox to appear in Outlook. The user’s mailbox in Office 365 & Outlook.com must receive a service side update to be Focused Inbox enabled. Secondly, the user must have a build of Outlook that includes the client-side updates necessary for Focused Inbox to appear.
\n
\n
Service side status:
\n
We deployed to 100% of Office 365 (Exchange Online) and Outlook.com mailboxes. This is no longer a factor in availabilty.
\n
\n
Client side status:
\n
There are a few client side requirements:
\n
\n
Requires build 16.0.7967.2xxx+. \n
\n
This build began rolling out on April 21, 2017 to the Monthly (formerly Current) Channel for Office 365 ProPlus as Version 1703.
\n
Those using a Semi-Annual (formerly Deferred) Channel build will not have access to this feature right now, as those channels offer delayed access to builds. Semi-Annual Channel will get Focused Inbox in 2018.
\n
\n
\n
Currently, the feature requires Office 365 modern authentication be enabled.\n
\n
Starting with build 16.0.8730 Version 1711, this requirement will no longer apply
Modern authentication is automatically on for Office 2016 client apps. However, it is possible to block this using a registry key. See How modern authentication works for Office 2016 client apps to ensure the Registry key is properly set.
\n
\n
\n
Previous use of Clutter\n
\n
To ensure a good experience for those who previously used Clutter, user may get Focused Inbox rolled out in a defaulted-off state. See the chart in the “Transition from Clutter” section of our blog post.
Focused Inbox is coming to an Outlook near you! Here is an update on our status for Outlook 2016 for Windows. If you want to see our latest for other platforms, see our blog post, as these details haven’t changed.
\n
\n
Note: we have provided admins the ability to control the rollout of Focused Inbox in their organizations. For more details, read our blog post on admin controls.
\n
\n
Rollout status
\n
As a reminder, there is a client and service side component required for Focused Inbox to appear in Outlook. The user’s mailbox in Office 365 & Outlook.com must receive a service side update to be Focused Inbox enabled. Secondly, the user must have a build of Outlook that includes the client-side updates necessary for Focused Inbox to appear.
\n
\n
Service side status:
\n
We deployed to 100% of Office 365 (Exchange Online) and Outlook.com mailboxes. This is no longer a factor in availabilty.
\n
\n
Client side status:
\n
There are a few client side requirements:
\n
\n
Requires build 16.0.7967.2xxx+. \n
\n
This build began rolling out on April 21, 2017 to the Monthly (formerly Current) Channel for Office 365 ProPlus as Version 1703.
\n
Those using a Semi-Annual (formerly Deferred) Channel build will not have access to this feature right now, as those channels offer delayed access to builds. Semi-Annual Channel will get Focused Inbox in 2018.
\n
\n
\n
Currently, the feature requires Office 365 modern authentication be enabled.\n
\n
Starting with build 16.0.8730 Version 1711, this requirement will no longer apply
Modern authentication is automatically on for Office 2016 client apps. However, it is possible to block this using a registry key. See How modern authentication works for Office 2016 client apps to ensure the Registry key is properly set.
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Previous use of Clutter\n
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To ensure a good experience for those who previously used Clutter, user may get Focused Inbox rolled out in a defaulted-off state. See the chart in the “Transition from Clutter” section of our blog post.
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"},"Conversation:conversation:66594":{"__typename":"Conversation","id":"conversation:66594","solved":false,"topic":{"__ref":"ForumTopicMessage:message:66594"},"lastPostingActivityTime":"2018-10-17T12:25:08.789-07:00","lastPostTime":"2018-10-17T12:25:08.789-07:00","unreadReplyCount":186,"isSubscribed":false},"ModerationData:moderation_data:66594":{"__typename":"ModerationData","id":"moderation_data:66594","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:66594_4":{"__typename":"Revision","id":"revision:66594_4","lastEditTime":"2017-11-10T13:02:08.954-08:00"},"ForumReplyMessage:message:122907":{"__typename":"ForumReplyMessage","id":"message:122907","conversation":{"__ref":"Conversation:conversation:66594"},"author":{"__ref":"User:user:4519"},"revisionNum":1,"uid":122907,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:OutlookGeneral"},"subject":"Re: Update on Focused Inbox rollout for Outlook 2016 for Windows users","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:122907"},"parent":{"__ref":"ForumReplyMessage:message:122768"},"body":"Hey Reef - thanks for elaborating. You are correct, we had a service incident (which you can track in the Office 365 Service Health Dashboard) where some tenants saw Clutter turned off at the end of last week. That has been fixed. I apologize about the issue. You didn't get a proactive comm on this as it wasn't intentional nor expected. Going forward, the Message Center remains the best place to stay up to date on what is happening for Focused Inbox. You do not need to follow our blogs or this community forum.
As for getting Outlook 2016 working, it will work assuming you meet these requirements: using Office 365 version of Office, on Monthly Channel, up to date, connected to an Exchange Online mailbox using Modern Authentication. That last requirement is the tricky one for most, and is being removed by the end of the year. ","body@stringLength":"859","rawBody":"Hey Reef - thanks for elaborating. You are correct, we had a service incident (which you can track in the Office 365 Service Health Dashboard) where some tenants saw Clutter turned off at the end of last week. That has been fixed. I apologize about the issue. You didn't get a proactive comm on this as it wasn't intentional nor expected. Going forward, the Message Center remains the best place to stay up to date on what is happening for Focused Inbox. You do not need to follow our blogs or this community forum.
As for getting Outlook 2016 working, it will work assuming you meet these requirements: using Office 365 version of Office, on Monthly Channel, up to date, connected to an Exchange Online mailbox using Modern Authentication. That last requirement is the tricky one for most, and is being removed by the end of the year. 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Focused Outlook coming to an Outlook near me? It's not coming to my outlook so do I have to check in the businesses's nearby? Is this some sort of treasure hunt?
I am a partner but this brainless roll out of a \"feature\" is so typical and makes it hard to stay loyal(or see the worth of moving up the partner ladder). I am a very savvy problem solver and I am 2 hours deep and no closer to either turning clutter back on or getting \"focused inbox\" on in Outlook 2016.
Well at least they actively warned me that the change was coming....Oh wait they didn't do that at all, I have to wait for it to stop working and then stumble onto this article(which doesn't offer a working solution).
Thanks Bill! Way to leave me flat footed when my client CEO is bitching about his clutter not working. Makes me look so good talking them out of G Suite that I have to type in complex code to change basic settings. Really? Should I still be calling this clunker BPOS?
","body@stringLength":"1016","rawBody":"
Focused Outlook coming to an Outlook near me? It's not coming to my outlook so do I have to check in the businesses's nearby? Is this some sort of treasure hunt?
I am a partner but this brainless roll out of a \"feature\" is so typical and makes it hard to stay loyal(or see the worth of moving up the partner ladder). I am a very savvy problem solver and I am 2 hours deep and no closer to either turning clutter back on or getting \"focused inbox\" on in Outlook 2016.
Well at least they actively warned me that the change was coming....Oh wait they didn't do that at all, I have to wait for it to stop working and then stumble onto this article(which doesn't offer a working solution).
Thanks Bill! Way to leave me flat footed when my client CEO is bitching about his clutter not working. Makes me look so good talking them out of G Suite that I have to type in complex code to change basic settings. Really? Should I still be calling this clunker BPOS?
","author":{"__ref":"User:user:91309"},"isEscalated":null,"postTime":"2017-10-30T21:10:53.637-07:00","parent":{"__ref":"ForumTopicMessage:message:66594"}},"ForumReplyMessage:message:122666":{"__typename":"ForumReplyMessage","id":"message:122666","revisionNum":1,"uid":122666,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:OutlookGeneral"},"conversation":{"__ref":"Conversation:conversation:66594"},"subject":"Re: Update on Focused Inbox rollout for Outlook 2016 for Windows users","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:122666"},"body":"Thanks for your thoughtful and emotionless reply :). You can turn Clutter back on using the PowerShell script I provided above. Or if you aren't familiar with that, you can use the manual steps I also provided in this conversation (copied again below).
As for communications, the best place to stay up to date on Focused Inbox is to read the Office 365 Message Center. We post there each time we make a change to our service you need to be aware of. For FI, we posted when we first started rolling out to Outlook on the web, and again when we rolled out to Monthly Channel (this Feb/March). We will post again here shortly, as soon as we finalize removing the modern auth requirement explained in the initial post here.
Nothing about FI has changed since March...if your customer is complaining to you, they likely in-advertently turned on Focused Inbox in the web client, not understanding their Outlook for Windows client was not yet enabled. Turning on FI turns off Clutter (since they are the same thing, implemented differently.
__Manual steps__ 1. Sign in to Outlook on the web with your boss's account. Note: You need to be using the regular version of Outlook on the web, not the 'light' version. If using Light, switch to full version by navigating to Options > General > Light version and clear the Use the light version of Outlook on the web check box.
Then: 2. In the upper-left corner of the page, choose App launcher > Outlook. 3. On the navigation bar, go to Settings > Mail > Layout > Focused Inbox. Choose Don’t sort messages. Click Save. 4. Return to inbox. Refresh the browser. 5. On the navigation bar, return to settings and the Clutter options should now be available. Settings > Mail > Automatic processing > Clutter. 6. Choose Separate items identified as Clutter > Save
","body@stringLength":"1916","rawBody":"Thanks for your thoughtful and emotionless reply :). You can turn Clutter back on using the PowerShell script I provided above. Or if you aren't familiar with that, you can use the manual steps I also provided in this conversation (copied again below).
As for communications, the best place to stay up to date on Focused Inbox is to read the Office 365 Message Center. We post there each time we make a change to our service you need to be aware of. For FI, we posted when we first started rolling out to Outlook on the web, and again when we rolled out to Monthly Channel (this Feb/March). We will post again here shortly, as soon as we finalize removing the modern auth requirement explained in the initial post here.
Nothing about FI has changed since March...if your customer is complaining to you, they likely in-advertently turned on Focused Inbox in the web client, not understanding their Outlook for Windows client was not yet enabled. Turning on FI turns off Clutter (since they are the same thing, implemented differently.
__Manual steps__ 1. Sign in to Outlook on the web with your boss's account. Note: You need to be using the regular version of Outlook on the web, not the 'light' version. If using Light, switch to full version by navigating to Options > General > Light version and clear the Use the light version of Outlook on the web check box.
Then: 2. In the upper-left corner of the page, choose App launcher > Outlook. 3. On the navigation bar, go to Settings > Mail > Layout > Focused Inbox. Choose Don’t sort messages. Click Save. 4. Return to inbox. Refresh the browser. 5. On the navigation bar, return to settings and the Clutter options should now be available. Settings > Mail > Automatic processing > Clutter. 6. Choose Separate items identified as Clutter > Save
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Sorry, but my client did not do anything to turn on FI. In fact both his clutter and my clutter stopped working at pretty much the exact same time last Thursday at 4 and we are on completely separate tenants. So, clearly it is some sort of multi-tenant update pushed out on the back end.
In any case I have turned clutter back on for both of us. I was trying to move forward with Focused inbox, but after trying every article I could find and spending a couple of hours with support last night it is just not working in Outlook 2016 on several machines.
I'm not going to apologize for being annoyed about this. When clutter was first rolled out we got e-mails explaining it. Now I guess we have to monitor a blog to find out about this stuff and even still it would not have warned me that it was going to be changed for me when it was.
","body@stringLength":"888","rawBody":"
Sorry, but my client did not do anything to turn on FI. In fact both his clutter and my clutter stopped working at pretty much the exact same time last Thursday at 4 and we are on completely separate tenants. So, clearly it is some sort of multi-tenant update pushed out on the back end.
In any case I have turned clutter back on for both of us. I was trying to move forward with Focused inbox, but after trying every article I could find and spending a couple of hours with support last night it is just not working in Outlook 2016 on several machines.
I'm not going to apologize for being annoyed about this. When clutter was first rolled out we got e-mails explaining it. Now I guess we have to monitor a blog to find out about this stuff and even still it would not have warned me that it was going to be changed for me when it was.
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