Forum Discussion

Ernesto Iblon's avatar
Ernesto Iblon
Copper Contributor
Dec 01, 2017

Search in outlook 2016 shared mailbox is not working

Hi , since we are using Outlook 2016 , the search inside shared mailbox is not working. Also users are not able to activate subfolder search on shared mailbox.   Is there any solution?
rob_dev's avatar
rob_dev
Copper Contributor
Mar 04, 2020

Gabe_Bratton 

I am using Exchange online. No on premise at all. How can i add a shared mailbox as an other email in the profile? I am being prompted for a password and i was under the impression shared mailboxes had no associated passwords. 

bernyst's avatar
bernyst
Copper Contributor
Mar 04, 2020

rob_dev you need full access to the shared mailbox. you can add the full access in the exchange admin panel. after you granted the access you can add the mailbox without using a password.