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Re-request password
Good day. I periodically have a problem with outlook. I read a lot of forums on the Internet and tips, but nothing helped me. We have several domain controllers in our organization. Password synchron...
Problem solved. Added parameters to the registry.
HKEY_CURRENT_USER \ Software \ Microsoft \ Office \ x.0 \ Outlook \ AutoDiscover:
PreferLocalXML 0
ExcludeHttpRedirect 0.
ExcludeHttpsAutoDiscoverDomain 1.
ExcludeHttpsRootDomain 1.
ExcludeScpLookup and value 1.
6. Key type DWORD-32 with the name ExcludeSrvRecord and value 1.
7. Key type DWORD-32 with the name ExcludeLastKnownGoodURL and value 1.
8. A DWORD-32 key with the name ExcludeExplicitO365Endpoint and a value of 1.
OK, so this is the correct prompt when you use Office clients with Modern auth enabled, that part is good. However, if you are getting an error message that the password is not correct, this suggest there is some issue with the password sync, so I'd recommend going over the troubleshooting article: https://docs.microsoft.com/en-us/azure/active-directory/hybrid/tshoot-connect-password-hash-synchronization
Or simply try to login with the changed password directly at the O365 portal.
When I enter the portal with passwords, everything is fine. If I try to go to Teams (Skype) on my computer - everything is fine. The problem is only when I enter outlook - the system accepts the password, but after 1-2 seconds it writes, enter the password again.
Well I'm out of idea. Which Outlook build is that? And have you opened a support case?
Problem solved. Added parameters to the registry.
HKEY_CURRENT_USER \ Software \ Microsoft \ Office \ x.0 \ Outlook \ AutoDiscover:
PreferLocalXML 0
ExcludeHttpRedirect 0.
ExcludeHttpsAutoDiscoverDomain 1.
ExcludeHttpsRootDomain 1.
ExcludeScpLookup and value 1.
6. Key type DWORD-32 with the name ExcludeSrvRecord and value 1.
7. Key type DWORD-32 with the name ExcludeLastKnownGoodURL and value 1.
8. A DWORD-32 key with the name ExcludeExplicitO365Endpoint and a value of 1.Hmmm, and here I though autodiscover will trigger a basic auth prompt. Lesson learned! And glad your issue is solved :)