Forum Discussion
wrighta16
May 05, 2023Brass Contributor
Outlook on Mac - Shared mailbox becomes no longer available.
I recently needed to wipe M365 from my Macbook and setup from scratch. On setting up Outlook, realised they had implemented the ability to add shared mailboxes, just thru the main logged in user, vi...
DrMAD
May 22, 2023Copper Contributor
wrighta16 would be interested to know if you found a solution for this? Having the same issue after trying the 'New Outlook'. Lagacy version still has the same problem now
wrighta16
May 22, 2023Brass Contributor
I worked round the problem by removing the additional mailbox as a shared mailbox then added as a separate account. I always edit the credentials of my shared mailboxes much the same as a regular user account, so used these to add it as a new account. It’s worked ever since just fine. It shows slightly differently in the left-hand panel vs shared mailboxes but otherwise just fine. I used to work this way for all shared mailboxes I have before they added the ability to have as shared ones but seems there are issues with this.
Hope that helps. Please let us know if that also works for you too.
Thanks
Hope that helps. Please let us know if that also works for you too.
Thanks