Forum Discussion
Pete_OJ
Apr 26, 2023Brass Contributor
outlook No New Email notifications
hello i have windows 10 and office 2021 LTSC when the user receive a new mail there is no envelope or notification in the right side corner option in outlook and in windows 10 notifications are ti...
- May 10, 2023
If you are not receiving new email notifications in Outlook, here are a few troubleshooting steps you can try:
- Check Outlook settings: Make sure that the "Show new mail desktop alert" option is turned on in Outlook. You can check this by going to File > Options > Mail > Message arrival. Make sure that the "Display a Desktop Alert" option is checked.
- Check Windows 10 notifications settings: Make sure that notifications are turned on for Outlook in the Windows 10 notifications settings. You can check this by going to Start > Settings > System > Notifications & actions. Scroll down to "Get notifications from these senders" and make sure that Outlook is turned on.
- Check Focus Assist settings: If you have Focus Assist turned on, it may be blocking notifications from appearing. You can check this by going to Start > Settings > System > Focus Assist. Make sure that "Priority Only" or "Off" is selected.
- Check third-party antivirus or firewall settings: If you have third-party antivirus or firewall software installed, it may be blocking Outlook notifications from appearing. Try temporarily disabling the software to see if that resolves the issue.
- Repair or reinstall Office: If none of the above steps help, try repairing or reinstalling Office to see if that resolves the issue. You can do this by going to Control Panel > Programs and Features, selecting Microsoft Office from the list, and choosing "Repair" or "Uninstall/Change".
I hope these suggestions help you resolve your issues with Outlook.
kandr135
Jul 13, 2023Copper Contributor
Hi, when I receive a new email there is no sound to notify me or any desktop notification in the right side corner. I have ticked the boxes in the settings that say, 'Play a sound when a message arrives' and 'Send me desktop notifications' and neither of those things are happening. I have Office 365 and this has been happening for over three years now. Please advise me on how to fix this because it is very difficult to use my emails at this point.
Pete_OJ
Jul 14, 2023Brass Contributor
hello
to make it work for me i was needed to re do the profile outlook
to make it work for me i was needed to re do the profile outlook