Forum Discussion
simoncleaver1
Dec 27, 2025Copper Contributor
Outlook app sign in problems
Hello, I am getting an authentification error trying to sign in the outlook mobile app. I also cannot sign in to outlook.com as it tells me "You need to create an Outlook.com email address to contin...
Dec 29, 2025
Are you trying to sign in with an Outlook.com account or with an email address from another provider?
If you are using a Microsoft 365 for Business/Enterprise account, you can log in to Outlook on the Web via one of the following URLs instead;
- simoncleaver1Dec 31, 2025Copper Contributor
Hi Robert, thank you for your reply.
I am trying to sign in with an email address from another provider.
I have also used this email address as a Microsoft account.