Forum Discussion

ALP19's avatar
ALP19
Copper Contributor
Oct 08, 2019

Outlook 2016, the export feature is grayed out and cannot be selected

I just downloaded my Outlook 2016 program on a brand new PC with Windows 10. My Outlook data file is of the * .ost type because I sync with Exchange with my hotmail. It all works perfectly. BUT, I ...
Gpickard's avatar
Gpickard
Copper Contributor
Apr 16, 2021

I figured out that the "New" Demo version of outlook keeps the import/export grayed out.  Try selectiing the "old" version of Outlook up on the top right of the Outlook App... should show up on a Mac after that. Solun460 

gregpitts707's avatar
gregpitts707
Copper Contributor
Aug 06, 2023

Gpickard 

 

Can you provide more detail on where to switch to the "old" version? I can't find the with/toggle?

 

Thanks!

  • FloatingPointGallery's avatar
    FloatingPointGallery
    Copper Contributor
    Aug 25, 2023

    gregpitts707 To Switch Back to Old Outlook on Mac, follow this blog: https://clean.email/blog/email-providers/outlook-classic-view