Forum Discussion
Outlook - cannot add Google G Suite account - javascript disabled?
billyjdoesoz
I'll repeat my earlier post to this group:
https://docs.microsoft.com/en-us/answers/questions/374439/cannot-add-gmail-to-outlook-this-browser-or-app-ma.html
alexpawlak ยท Jul 12 2021 at 7:19 PM
For me what helped was adding the following registry key to force Browser Emulation (compatibility mode) to IE 11 which supports Google sign in
HKLM:\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION
Name: OUTLOOK.EXE
Value: 11000 (DWORD, decimal)
And to be on safe side, just adding these to sysWOW64 for 32bit emulation, + HKCU nodes for per-user experience. Worked! ๐
I created a .reg file to carry out these changes.
- Create a Restore point -or- Back up the registry (RegEdit --> File --> export).
- Right click on your desktop and create a new text file.
- Copy/paste the text between the lines below:-
___________________________________________________
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION]
"Outlook.exe"=dword:00002af8
[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION]
"Outlook.exe"=dword:00002af8
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION]
"OUTLOOK.EXE"=dword:00002af8
___________________________________________________
- Save the text file to your Desktop as "Gmail_fix.reg"
- Right-click on this file and run as Administrator
- Reboot
- Test by creating a Gmail account in Outlook
- Post here with the result of the test.
Good luck!
You are a champion! It worked perfectly. Thank you very much.
If you're ever in Sydney, Australia, I owe you a beer (or a few). ๐
All the best!