Forum Discussion
EPNAdam
Aug 30, 2023Iron Contributor
New Outlook - Display settings for multiple rows are reset
Hi, Trying out the new outlook and have the Layout setting "Message Height" set to "Always use multiple rows". When restarting Outlook this setting is reset to the "Switch between one and multipl...
Teresa_Cyrus
Aug 12, 2025MVP
I ran into the same problem several years ago.
You must turn on the Reading Pane to make the setting changes.
Here is the video Time stamp: https://youtu.be/5jSYp5Vy_dg?si=xjageBEb3FwxEvSo&t=391
If find this information helpful, please mark it as the best solution which will assist others with the same question.
#traccreations4e-r25 8/12/2025