Forum Discussion
Multiple unsuccessful login attempts on hotmail
I'm not savvy. How do you do that if you can't get into the account. PLEASE more detail.
I've had it since very early 2000s and so many of my billing accounts go there.
I've changed password probably 12+ times, each comes back too many attempts even after leaving it for a week.
Thank you
You need to get into the account to do that.
If the hackers took over your account, you may not be able to get into it. You can try the forms, but if they are actively using the account, they are likely to block it or delete your address.
To recover your account: https://support.microsoft.com/help/17875/microsoft-account-reset-or-recover-password
If you no longer have your security accounts, you need to use this guided recovery form: https://go.microsoft.com/fwlink/?linkid=2242650
You need to fill out the form twice a day, every day, until you get it back.
Only you can reset your password and make security changes to your account. Support is unable to assist.