Forum Discussion
Kreera_House
Apr 30, 2019Iron Contributor
FindTime showing "unknown" instead of availability
As of about a week ago, FindTime seems to no longer be able to display the user's availability despite having logged into the O365 account. At the same time, users are reporting that they've had to r...
Saifarshad
Apr 30, 2019Copper Contributor
Kreera_House
Apr 30, 2019Iron Contributor
We're not having any problems with the desktop client when you create a poll. The issue is when invitees receive the invitation to vote and want to see their availability for the proposed options before voting on each time slot.
- SaifarshadMay 02, 2019Copper Contributor
Kreera_House You are right. I just checked and the user receiving these does not get to see their availability - despite being an O365 user. It just says "unkown"
- Kreera_HouseJul 26, 2019Iron Contributor
Saifarshad Just wanted to update this post: The issue was identified as a problem with FindTime and has since been resolved, although the Microsoft engineer we worked with couldn't tell us what caused the issue in the first place or how it was resolved.
- Kreera_HouseAug 28, 2019Iron Contributor
Looks like the issue is not resolved but intermittent now.