Forum Discussion
James_McQuaker1977
Nov 17, 2021Copper Contributor
Find Related messages
Can anyone help with my Find Related Messages in this Conversation function not working?
- Nov 18, 2021The working syntax includes the bracket. That is [Conversation]:="Email Title". This feature is not working as the bracket is missed in the search syntax -> Converation:="Email Title". I encountered this issue when my computer upgraded to KB5007186.
Teresa_Cyrus
Nov 21, 2021MVP
You can bypass the manual effort with Find Related Conversations and enable the Show as Conversation feature. This options groups all related messages automatically. You can expand to see all messages. When you move an email to a folder and choose "all mailboxes," all conversations in the inbox, sent, and other folders are shown.
Give it a try. You will no longer have to find conversations manually.
- Select View | Add a checkmark by Show as Conversations | All mailboxes
pocketliving
Nov 22, 2021Copper Contributor
In our case, we have used this as a temporary workaround, while waiting for Microsoft to fix this bug, but it's not a long-term solution. Many users don't want to view their emails clustered in conversations but prefer chronological order. That's after all what "Find related messages" is for,
- Teresa_CyrusNov 22, 2021MVPpocketliving
Noted, it is about the user preferences. I wanted to provide users with an alternative method.