Forum Discussion
Bug in Outlook mobile app (Android). How to report?
Hi tfseak - You might want to open an in-app ticket using the steps provided in the below article.
https://support.microsoft.com/en-us/office/get-in-app-help-for-outlook-for-ios-and-android-218a22d1-9fa5-4889-b689-de1c63493243
Regards
Dhruva
- tfseakJan 25, 2023Copper Contributor
I went into the FAQ area, and this is what I got :
The problem in this message is that it talks about "Microsoft 365 app", not mobile app.
And when I "select my profile picture in the top left”, there is NO “Send Feedback”. Nevertheless, I tab on the “circled question mark” and there I found a “Send feedback”. I have sent a feedback but visibly, it’s a “one way” message without return. So I’m not sure my voice is heard.
- Dhruva_KudvaJan 25, 2023Brass Contributor
Hi tfseak - I believe you looked in the wrong place. From the Outlook for mobile app, go to Help & Feedback > Contact Outlook Mobile Support and navigate the options to create an in-app ticket.
Regards
Dhruva
- tfseakJan 27, 2023Copper Contributor
Let's have a laugh at how bad Microsoft support service can be.
Look at the time. 3 hours after I "restarted" the conversation, there's still nobody to take care of the "in-app ticket".
When I'm writing this post, that is the next day, there is still nobody!
If I'm the boss, I would fire that Ivan!