Forum Discussion
CGCal
Jun 02, 2025Copper Contributor
Quick Steps in Shared Mailboxes New Outlook
Hi all, Shared Mailboxes can finally be added as a seperate account and I was hoping that quick steps will work as before in the classic outlook. But that does not seem to be the case, anybody kno...
Rinspon
Jun 05, 2025Iron Contributor
On the Outlook desktop → tap the Quick Steps drop-down menu → select Manage Quick Steps → make sure Show in shared mailboxes is checked, then log out and log back into the account → hold down Ctrl and right-click on the Outlook icon → select Reset Shared Mailbox Cache.