Forum Discussion
Problems with Outlook / @Terra
Hello, good morning!
Recently, a specific client of our company stopped receiving our emails. We have already checked the administrator panel and the emails are listed as "Delivered". We enabled the "Delivery confirmation" option in the emails to test, and it returns saying the following: Delivery to these recipients or group was completed, but the destination server did not send a delivery notification. This message returned when we sent an email to another client who also uses another provider "@openvia.com.br", but after checking, they found our emails in the spam box.
The client's provider is @terra.com.br.
Hi, Every time I try to use an option other than viewing my email, it logs me out of the account and won't let me log back in unless I go back to the browser. This is very tricky because it won't accept my current password to log in from another computer.
How can I reset my password without using my current live.com login?
Hey
review the spam filter policy, please follow the steps below
- Sign in to the Microsoft 365 Admin Center
Go to admin.microsoft.com and log in with your admin credentials. - Navigate to Exchange Admin Center
In the left-hand menu, select Admin centers > Exchange. - Go to Protection > Spam filter
In the Exchange Admin Center, select Protection from the left sidebar, and then choose Spam filter. - Edit the spam filter policy
Under Spam filter policies, select the default policy (or create a new one if needed), and click the pencil icon to edit. - Add allowed senders
Scroll down to the Allow lists section.
Click + Add to add a domain or email address.
Enter the email address or domain you want to whitelist. - Save the policy
After adding the email or domain, save the changes.
- Sign in to the Microsoft 365 Admin Center
