Problems signing into Microsoft with Hotmail account

LuisPhillip29 

Thanks for reply. I had already tried that multiple times over the last couple of weeks. But I have followed your steps. Although this first step was not in your reply.

First off I installed Microsoft Authenticator app. Signed in, but it required verification of my identity. Options were... "Approve request on Authenticator app or use a verification code from mobile app". Or " I have a code" or " Show more verification methods" If I chose that method it the shows ******* and the last 2 digits of my mobile number. Unfortunately the mobile number is my old mobile number and I cannot update to my new mobile number until I can verify my identity ? Then there is a option " Don't have any of these"chose that option and it gives a link to update my security information. Went to that link, signed in and took to "Verify your identity"

Do you see my quandary? I cannot get code from Authenticator app as it's not finished being set up I guess.

I have already tried all these options before with obviously no luck. Been on forums etc and just get run around in circles.

All I want to do is update my mobile number and then tbh I want to remove my Hotmail account as I'm totally fed up trying to fix this. I have set up my Gmail account on Microsoft and have all the correct details. If there is a way for me to change my mobile number on my Hotmail account, if I then remove said Hotmail account will all my information still be available when I sign into Microsoft via my Gmail account?

Hope this all makes so sort of sense to you