Forum Discussion
Problem saving emails in New Outlook
Our company's CRM doesn't allow dragging emails directly from Outlook into case notes, so I have to save every email to my computer and then drag it into the case note. Problem: New Outlook seems to ...
Exactly. Outlook is not suitable for long-term record storage. And any organization concerned with business email compromise would want to limit the size and content of inboxes. It is absolutely bonkers that this issue was not priority 1 for Microsoft.