Forum Discussion
Problem adding IMAP email account to Outlook on Android
I am trying to add a couple of IMAP email accounts to Outlook on Android. Both are for my own domain, and I already have both added to Outlook on my windows laptop without any issues.
One of the emails, "name@ domain . com" is added without any problems on Android, but my catch-all email, "*@ domain . com" will not add, and constantly gives the "check email/password" error. This email works with Outlook on my windows PC, and with other email apps on Android.
I suspect the problem is due to the *@ domain address, but my email provider says it should work with Outlook, and it already works on Windows Outlook. Has anyone seen this before?
Stephen.
1 Reply
Hi Stephen, the wildcard *@domain.com login is likely the issue. Some clients accept it, but mobile apps may reject it as an invalid mailbox address. If possible, create a normal mailbox or alias like email address removed for privacy reasons, point the catch-all there, and add that normal address to Outlook mobile.
