Forum Discussion
Print Email - One thread within a chain.
I am trying to print one single email thread as opposed to printing out the entire chain of threads. I cannot seem to configure the printer to only print out the original email, that was sent to me....
Hi eJoia,
Happy workday to you. Here is another option to try.
Is it possible that you had deleted the original email? Permanently deleted items will not show up in the search results.
You can check the deleted recovery folder for the original email. The delete recovery folders keep deleted items for additional 14 days.
Navigate to the Delete folder and click on Recovery email, as shown in the image below.
Click on the item, then Restore.
Now you can print the original email.
If this email was helpful, please mark it as the best answer or like it.
/Teresa