Forum Discussion
DomAnnicette
Sep 11, 2023Copper Contributor
Prevent messages from being deleted in Outlook
Hi all! I'm trying to see if there is a way to prevent e-mails messages from being deleted from Outlook. I've tried to put my mailbox under litigation hold AND under In-Place hold. In both c...
- Sep 11, 2023There is no functionality within the M365 suite that allows you to block users from deleting messages in their own mailbox. The reason is simple - users "own" their mailbox and can do with any item within as they please. If you as the administrator need to ensure compliance needs are met, holds or (new-style) retention policies are the way to go. However they do not prevent the user from deleting messages from their Inbox, they work by preserving a copy of the deleted item instead, which you can then recover via eDidscovery.
P.S. the old-style (legacy) retention policies do not ensure item preservation.
VasilMichev
Sep 11, 2023MVP
There is no functionality within the M365 suite that allows you to block users from deleting messages in their own mailbox. The reason is simple - users "own" their mailbox and can do with any item within as they please. If you as the administrator need to ensure compliance needs are met, holds or (new-style) retention policies are the way to go. However they do not prevent the user from deleting messages from their Inbox, they work by preserving a copy of the deleted item instead, which you can then recover via eDidscovery.
P.S. the old-style (legacy) retention policies do not ensure item preservation.
P.S. the old-style (legacy) retention policies do not ensure item preservation.