Forum Discussion
KlausHenrikKU
Jun 11, 2020Copper Contributor
planning assistant
I have a user when he is creating a new meeting and want to use the planning assistant, then there is one of the meeting persons, where it shows gray oblique shaded lines, and when you read what it s...
ChristianBergstrom
Jun 11, 2020Silver Contributor
KlausHenrikKU Hello, this could be caused by several factors so I would prefer a more detailed description about the environment and settings. But as the user can see the schedule outside of the Scheduling Assistant it's most likely the cached entry that needs to be deleted. Start typing the email address of the individual (who is greyed out) and before the address populates hit the X to remove it (from the Auto-Complete List). The list can also be removed from within in the Outlook client settings.
- KlausHenrikKUJun 15, 2020Copper Contributorthx I do not longer have the Case/issue so our exchange people are looking into it