Forum Discussion
OWA for Android problems
Our employees using Android devices to access company email from OWA for Android are getting system prompts "OWA app must reset". They go through the reset process and get back to the original system...
Then it might be something similar on their phones. But it's what Android apps use to display web pages inside the app. It isn't Chrome. Maybe on their phones it is called something else.
My co-workers was able to unistall the updates and it is now working for him.
I'm still waiting for a co-worker to test as well.
That was something I discovered on my own, definitely not suggested by the useless Microsoft Support.
Several of our employees do not have that feature in their Android phones.
Their Chrome version is 61.0.3163.98, which is the latest.
OWA for Android still not working.
Thanks for the suggestion!
I was having the exact same problem with the OWA reset. Based on what I saw in other threads, I uninstalled the latest Chrome update and OWA started working again. Try that.
Hi,
I had some users in that situation and your anwser solve the problem.
The sugestion to use outlook doesn't solve the problem for who uses shared mailboxes and need to access it. That's why the OWA is the app to use by default ;)
Thx and one more time Thx :)
Thanks, Cary! I'll have our employees look for something similar in their Android phones and remove that feature.
Congrats on finding a solution!
Then it might be something similar on their phones. But it's what Android apps use to display web pages inside the app. It isn't Chrome. Maybe on their phones it is called something else.
My co-workers was able to unistall the updates and it is now working for him.
