Forum Discussion
EmyLoanzon
Sep 26, 2017Iron Contributor
OWA for Android problems
Our employees using Android devices to access company email from OWA for Android are getting system prompts "OWA app must reset". They go through the reset process and get back to the original system...
- Sep 28, 2017
Then it might be something similar on their phones. But it's what Android apps use to display web pages inside the app. It isn't Chrome. Maybe on their phones it is called something else.
My co-workers was able to unistall the updates and it is now working for him.
C_the_S
Sep 28, 2017Bronze Contributor
Same thing here.
Putting a call into support.
- EmyLoanzonSep 28, 2017Iron Contributor
Still no announcement in the O365 Admin web portal of this widespread issue.
Still cannot use OWA for Android this morning.
- C_the_SSep 28, 2017Bronze Contributor
The solution the Tech gave me was to just not use the OWA app and use the phone's built in app.
I had to demand to talk to a Manager.
I had to remind them it's not my fault the app hasn't been updated and that Microsoft is dragging their feet on letting Government tenants use the newer Outlook for Android app so we are stuck using OWA whether I like it or not.
All in all a very poor Support experience so far. Waiting for the next call back.
- EmyLoanzonSep 28, 2017Iron Contributor
Totally agree with you!