Forum Discussion
Rafael Rosa
Apr 11, 2018Copper Contributor
Outlook/Office 365 loads wrong display name on To: field.
Hi Community, This is an annoying problem that has been happening where I work. It's not critical, but would be good to be able to fix it. We use Office 365 and have Outlook installed on all ...
joeky9505
Jan 04, 2024Copper Contributor
I think I see this. It is a problem of the autocomplete file (.nk2). In the "To" box, when it shows name, there will be an "X" to the right in that box. Click on that "X" and the entry is deleted from the autocomplete file so the name no longer shows up.
AdrianW3
Aug 21, 2025Copper Contributor
On my phone I often "share" items to my own email, I choose Outlook and start typing my name in the To box. But recently it's been suggesting the name "686" (which seems to be an alias for my email address) it still sends OK but I'd like to get rid of the 686. I've tried clicking the "x" to remove it but I get the message: "failed to remove suggestion".