Forum Discussion
Outlook/Office 365 loads wrong display name on To: field.
Hi Community, This is an annoying problem that has been happening where I work. It's not critical, but would be good to be able to fix it. We use Office 365 and have Outlook installed on all ...
I had this same issue and have managed to fix it as follows. I'm going from memory here but you should get the idea.
Open Outlook.
Open the Address Book (Ctrl Shift B)
Find old employee name and double-click to open
Select add to contact list button
This immediately came up with the new person's details!
Hit Update button
Fixed!
Graham
Graham BoastThis worked for me! This was Outlook365 with an IMAP account.