Forum Discussion

Copper Contributor

Apr 11, 2018

Outlook/Office 365 loads wrong display name on To: field.

Hi Community, This is an annoying problem that has been happening where I work. It's not critical, but would be good to be able to fix it. We use Office 365 and have Outlook installed on all ...

Ravi kiran

Brass Contributor

Apr 18, 2018

hi rafael,

i have a concern with you related to your issue.
is this issue with any particular user or for all in your domain.

thanks
kiran.

Rafael Rosa

Copper Contributor

Apr 19, 2018

Hi Ravi kiran, thanks for your reply. This is happening to all users that try to send an email to the user "Berni". Once we click [verify name] on outlook client, the name changes to "Rachel", however, the address won't change at all. So the message goes to the right destination (at least).

Anonymous
Mar 06, 2019
Same issue here too...