Forum Discussion
Outlook/Office 365 loads wrong display name on To: field.
Same BS here.
Made the fatal mistake of changing the username when one user left, so that the new user could have access to the old mails. I type in the full name of the user in the TO: field of another user (on the same domain) as peter@mydomain.com and it automatically changes to the name of the old user.
I've already wasted about three hours on this. The only thing that I have found that rectifies the situation is to remove the profile and create a new one. So if you rename a user, you have to recreate everybody else's profile so that they can see the updated user's name. Well done again Microsoft.
Hi Jonathan Stone Same here, just took over previous IT person and I changed contact name and alias through office 365 , and I could log in the account smoothly, while other users trying to send me an email, the information still shows the previous people's contacts information and I couldn't search new name in global contacts as well. However, when I searched the old person's name it's showing there with new email address alias. I have left this there for 2 days, still no changed. Have checked exchange as well, all information has updated. So frustrating about it.
