Forum Discussion
Noufal810
Apr 29, 2022Copper Contributor
outlook
Dear Microsoft, My outlook has been blocked because of sending bulk email. When I try sending the email the below reply I receive. (Your message couldn't be delivered because you weren't ...
Adin_Calkic
Apr 29, 2022Steel Contributor
- Noufal810Apr 30, 2022Copper Contributor
- Adin_CalkicApr 30, 2022Steel Contributor
Hi Noufal810 ,
The records I see indicate that your email is with Microsoft. However, in order to troubleshoot this - you will need administrator access to your Microsoft 365 tenant. According to your previous message, you don't know who your admin is. Who set up your email?
You can also try logging in to https://admin.microsoft.com with one of your accounts and see if you get through. Perhaps one of your accounts has admin privileges.
Also, if you feel more comfortable try reaching out to Microsoft support directly, they can help to recover access. Since you don't have access to Admin portal to a ticket, number you can find here: Global Customer Service phone numbers (microsoft.com)