Forum Discussion
Outlook won't delete emails
Which Outlook app are you having issues with? Outlook desktop Classic? New Outlook desktop? Phone Outlook app?
Generally speaking here about anything not working with Outlook, you can try removing the account and adding it back in. It could just need a fresh setup. Sounds like it might be a security issue too because it keeps logging you out.
- gbmanApr 16, 2025Copper Contributor
Thank you for getting back to me Lisa, I am trying to use the New Outlook desktop. I'm not sure where I can look at the security protocols.
- Apr 16, 2025
Gbman, sometimes with a security update on the account, the phone Outlook app might not work great, you can test security by logging into your account online. And then remove the account from the Outlook app and add it back, that might fix it. Restarting your phone helps too sometimes.