Forum Discussion
Outlook with Gsuite not sending email
Truce If you're still seeing this problem I'd be interested in taking a closer look at this failure. Can you still reproduce it on demand? If so, email me asnapke AT microsoft dot com and I may be able to assist you. If you happen to already have IMAP/SMTP logs collected go ahead and send that.
EDIT: see below, root cause has been found restart Outlook and this should be fixed.
have the exact same issue here - commenting to see what the fix is. Truce
AaronMSMicrosoft
Brandscaping (and anyone else with this problem) if you are seeing this consistently and are on Insiders, please go to the Help section in the ribbon and use "Contact Support" to start an In-app support case. That will expedite data collection and help us track down why this is happening.
- Hello,
Shared my logs from email with @ipro.l? domain.
One more interesting observation.
I had issues with iCloud on the same PC. iCloud application suggested to create/submit Report with collected data. I accepted it. Shortly data were collected by application and mail message was created (in Outlook). When I chose to Sent ... it went smoothly (not in Outbox.. it was Sent and went to Sent Items).
Hope it could be helpful.
Arunas- AaronMS
Arunas_St Unfortunately I don't see a case with that domain. Did you get a case reference number?
You can also look for the App Event 68 where gsync DLL will not load and if so, follow the process in https://support.microsoft.com/en-us/help/4498413/how-to-enable-mapi-to-load-unregistered-provider-dlls
I upgraded to business premium and switched by email backend to MS. Problem solved. AaronMS
