Forum Discussion
SSallee
Jul 04, 2026Copper Contributor
Outlook will not send/receive email on Mac
I access my primary email address with Outlook, and about a month ago it stopped working. I was in Europe at the time and thought that might have something to do with it, but I'm home now and it is ...
Jamony
Jul 06, 2026MCT
Hi, I’d first test the same mailbox in webmail. If webmail works, remove the account from Outlook for Mac, clear saved Microsoft/Exchange credentials from Keychain, then add the account again. Also check whether messages are stuck in Outbox. If webmail also fails or sending is blocked, the issue is likely with the account, provider, or sending limits rather than the Mac app.