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Outlook unable to reply/forward encrypt-only email.
Hi, I was unable to reply or forward to email I received with encrypt-only permission. Received error message "Microsoft Outlook was not able to create message with restricted permission". This o...
You can try the below registry entry as a workaround for now:
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\DRM
Name: PreferredRmsPackage
Type: DWORD
Value: 1
After I applied this key I could reply to emails on both Windows 10 and 1. My issue now is that users on Server 2022 VDI cannot reply to emails. Even after adding this key it still does not work on 2022.
Reference: https://support.microsoft.com/en-us/office/error-replying-to-encrypted-emails-from-outlook-desktop-de99eca5-a559-4d95-aef7-b56da97cc255