Forum Discussion
Mendonk
Mar 22, 2021Copper Contributor
Outlook Templates with Pictures
Hi I am trying to change the way my team works with emails. Currently there are a number of shared inboxes and there is loads of duplication, lack of consistency etc. As part of a wider project I wan...
cengizyilmaz
Mar 22, 2021MCT
What is your Mail server? On-Prem Exchange, Exchange Online or Office 365?
If you have heavy mail traffic, it is useful to use the help desk software for this process and you can get a detailed help desk report at the end of the month.
If you have a budget problem, you can solve it with open Source software.
But if you want to solve with outlook. First, you need to set up your mail groups and the necessary Title Information well. You need to plan which group and which title will give an automatic response. I think first create a topology. I can help you.
If you have heavy mail traffic, it is useful to use the help desk software for this process and you can get a detailed help desk report at the end of the month.
If you have a budget problem, you can solve it with open Source software.
But if you want to solve with outlook. First, you need to set up your mail groups and the necessary Title Information well. You need to plan which group and which title will give an automatic response. I think first create a topology. I can help you.
Mendonk
Mar 22, 2021Copper Contributor
Thanks. Its Office 365. It's company email so I don't have much control over enabling add-ins and the like. What you are saying makes sense. How would I do that? I'd really appreciate your help. Thank you!
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