Forum Discussion
Outlook Sync/Cache Issue - Most Recent Emails Don't Show
Issue: Outlook will not show most recent emails unless you search for them specifically Affects: Web and Desktop App, on both iOS and Windows Troubleshooting: Re-added account to devices and chec...
Hi, because this affects web, desktop, iOS, and Windows, I’d treat it as a mailbox/indexing or account-side issue rather than only a local Outlook cache problem. Check mailbox storage, rules, focused inbox, conversation view, and whether the account was temporarily restricted after the large send. If search can find the messages but the folder view cannot, Microsoft support may need to recheck mailbox indexing.