Forum Discussion
mynameiskitty
Mar 25, 2024Copper Contributor
Outlook Storage Full Despite Deleting Everything
Outlook is currently saying I can't receive any email because my storage is full. I had a lot of emails so have deleted all of them but outllook is still saying storage is full using 28.4 GB of 5 GB....
Teresa_Cyrus
Mar 27, 2024MVP
In New Outlook, you can check and empty your Deleted Folder and the recovery bin. To access and empty the recovery bin, complete the following steps.
- Click on Deleted Items, then Recover items from this folder.
- Press Control + A to select all, and a checkmark will appear next to all emails.
- If you are certain to PERMANENTLY delete emails, from the ribbon, click on Empty Folder
- Now, click on Go back to Deleted Items folder
If you find this information helpful, please mark it as the best response, which will assist others with the same question.
/Teresa
#traccreations4e
mike47
Dec 29, 2025Copper Contributor
Hi Teresa did as you say, but still comes up 90% full getting really frustrated now, i do not want to pay for extra storage