Forum Discussion
Outlook Server Failure to Deliver Mail. Status 550 5.4.300 Message expired
Hello folks,
After 40 years of working with MS and a variety of your products and services, it is a lame facility that has forced me here to report a catastrophic outlook server failure when sending a simple email. And yes, I am having a dig at the attitude Microsoft takes to its users by preventing any communication as some senior execs got a few broadsides.
I am the receiver of these server failures, the sender is a normal other client. I've been receiving this status for a couple of weeks now on 20% of my incoming email. (I'm getting this from all sorts of users, I've pasted the whole trace as there's nowhere else to communicate this level of failure. My initial research picked up on attempted spam and other misleading causes) The referenced email address of (duc2fait @ gmail.com) appears after the next lines and is key to the cause of this failure, why is the Outlook Server sending there??
Delivery has failed to these recipients or groups:
Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.
For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.
Diagnostic information for administrators:
Generating server: DU4PR10MB9046.EURPRD10.PROD.OUTLOOK.COM
Total retry attempts: 4
email address removed for privacy reasons
Remote server returned '550 5.4.300 Message expired -> 450 4.2.1 The user you are trying to contact is receiving mail at a rate that;prevents additional messages from being delivered. Please resend your;message at a later time. If the user is able to receive mail at that;time, your message will be delivered. For more information, go to; https://support.google.com/mail/?p=ReceivingRate af79cd13be357-7acb08f5f52si351473585a.647 - gsmtp'
Original message headers:
Received: from AS8PR10MB6222.EURPRD10.PROD.OUTLOOK.COM (2603:10a6:20b:54f::6) by DU4PR10MB9046.EURPRD10.PROD.OUTLOOK.COM (2603:10a6:10:563::20) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7982.22; Fri, 20 Sep 2024 05:01:26 +0000 Received: from AS2PR10MB7804.EURPRD10.PROD.OUTLOOK.COM (2603:10a6:20b:64b::15) by AS8PR10MB6222.EURPRD10.PROD.OUTLOOK.COM (2603:10a6:20b:54f::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7982.21; Thu, 19 Sep 2024 18:01:23 +0000 ARC-Seal: i=1; a=rsa-sha256; s=arcselector10001; d=microsoft.com; cv=none; b=jehvm8M4IGTO5aatlD5ROKLxxGbCmg+k/eV0QoH1VAu3eGJfh2nUAfN94d6Yu5lJpbVMPv/ZmnKRaQgbv1AVnABJ/ZXnFIFDZP/tcCsh9p36P2cbmK1iQIAmDNpnOBNCHd86KTFgr4N5rDn/mKHpYfxCqjOnV+pqFp0SZvDseqDf4TYR0EEZp7rolLh1byg0h0tUvO+nHzEdmqoFd0FSODUvCSY/VCAIzJMJ4wfTxTR4LxqGWgyhmWNYVGfUTZ7s0vaAjycoDyTbLP5jlS7OxJ2NKnIXvpMbipcnDQFyikFAb+MxP6VCkAv4GnUhAhoayVU88tlFWoJ+zYCYrvHm3g== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com; s=arcselector10001; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-AntiSpam-MessageData-ChunkCount:X-MS-Exchange-AntiSpam-MessageData-0:X-MS-Exchange-AntiSpam-MessageData-1; bh=NSGwtClVPeWcbpcuvaZvzUAQ4hc6KP4wrEbwTgpqVPw=; b=farohcOWc1WkLT2Xzi7GurSYlzk0xG1QpMvO3SNcbRn11OFqTKH+tTDwLOV3zXc7N8AQOq5ZrbQbKlVVksSTRwPUelry1VX9RMR+gwtSech8m72hQ+NfAgZS/YujzfvJe48Zs2ch6wpu2eH5Vbkqef4E8lQBq+9F63fJyiO8dTSuMyfZ/m/uuG0EDrZTJcQyZ1WaS9jkZbJzhVk3XDKZK4aBt3iGNUsIbCuT3LUyvdR9T63Iy5gvJWp3FXGjDARWJYOUYTnJdvwIAjFf5+3m0o8egooreddwrq//a0H1sJXOhDllJ3m9HDr0o0ERQre9K8q/d5nTmqc3n8pdRkGGaQ== ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=none; dmarc=none; dkim=none; arc=none DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=hotmail.com; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=NSGwtClVPeWcbpcuvaZvzUAQ4hc6KP4wrEbwTgpqVPw=; b=cK+eRHvGyp8dsRHBk4UYrftVTMfTDQJkfBAMkrwTA2PjlxJkaKTuPsTZd5HOWJm9beGW6xgRDrD/B/psGhy20H+bEM302/9WBYOcOhMKJZj0lR+oaGHDuw/W9m3UY3ANfMCVJo6zgdJYcH7UVkc5HK8xBYhMOH75KGyY8Qb3O2I5JL18yLSzBAEMF3dh+nSMLouBdBnUy6/MmXwjy0H9/2nszg5X8RES9Rmi0ZnB8RGb2abvO6DooaowNgyrMDNNiPnWyIndLqIQcmcQ9X9n3NAzdDjtfCKgv1tao57Wb+PJ+38xoVHlcuWnY0pbPLSO2flAHvLN5bFLkAszfQWvUg== Received: from DB9PR10MB8261.EURPRD10.PROD.OUTLOOK.COM (2603:10a6:10:4c8::19) by AS2PR10MB7804.EURPRD10.PROD.OUTLOOK.COM (2603:10a6:20b:64b::15) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7962.28; Thu, 19 Sep 2024 06:54:19 +0000 Received: from DB9PR10MB8261.EURPRD10.PROD.OUTLOOK.COM ([::1]) by DB9PR10MB8261.EURPRD10.PROD.OUTLOOK.COM ([fe80::9f56:e0e8:b373:ef88%4]) with Microsoft SMTP Server id 15.20.7982.018; Thu, 19 Sep 2024 06:54:19 +0000 From: Paschal Slevin <email address removed for privacy reasons> To: "email address removed for privacy reasons" <email address removed for privacy reasons> Subject: FW: Microsoft account password change Thread-Topic: Microsoft account password change Thread-Index: AQHbCmDACIjozIq98EmvdyCsQuJC/rJerL+g Date: Thu, 19 Sep 2024 06:54:19 +0000 Message-ID: <email address removed for privacy reasons> References: <OZKA35MY4OU4.O21XRXVEZ2OJ1@SN1PEPF0003B6FF> In-Reply-To: <OZKA35MY4OU4.O21XRXVEZ2OJ1@SN1PEPF0003B6FF> X-MS-Has-Attach: X-MS-Exchange-Inbox-Rules-Loop: email address removed for privacy reasons X-MS-TNEF-Correlator: x-ms-exchange-parent-message-id: <OZKA35MY4OU4.O21XRXVEZ2OJ1@SN1PEPF0003B6FF> auto-submitted: auto-generated x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-publictraffictype: Email x-ms-traffictypediagnostic: DB9PR10MB8261:EE_|AS2PR10MB7804:EE_|AS8PR10MB6222:EE_|DU4PR10MB9046:EE_ x-ms-office365-filtering-correlation-id: d8d82107-1085-4388-fdd6-08dcd877e2eb x-microsoft-antispam: BCL:0;ARA:14566002|8060799006|461199028|19110799003|8022599003|12050799009|9400799024|3412199025|440099028|4302099013|102099032|56899033|1602099012; 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boundary="_000_4b4f4789b3714c06b693c7902583db71DB9PR10MB8261EURPRD10PR_" MIME-Version: 1.0 X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: DB9PR10MB8261.EURPRD10.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-RMS-PersistedConsumerOrg: 00000000-0000-0000-0000-000000000000 X-MS-Exchange-CrossTenant-Network-Message-Id: d8d82107-1085-4388-fdd6-08dcd877e2eb X-MS-Exchange-CrossTenant-originalarrivaltime: 19 Sep 2024 06:54:19.9327 (UTC) X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa X-MS-Exchange-CrossTenant-rms-persistedconsumerorg: 00000000-0000-0000-0000-000000000000 X-MS-Exchange-Transport-CrossTenantHeadersStamped: AS2PR10MB7804 Return-Path: email address removed for privacy reasons X-OriginatorOrg: sct-15-20-7719-20-msonline-outlook-4359a.templateTenant
- Paschal57 and the other that have this issue
Unfortunately somehow your mail account has been compromised.
Try logging in to outlook (outlook.com) rather than using a mail app and look at your mail rules. I had the same issue and somehow I had a couple of malicious mail rules added that forwarded all my mail incoming and outgoing to that gmail account Duc2fait You are getting these errors because that gmail address is either disabled or is full.
You need to remove the rules that you didn't enter, and change your password and or set up Multi-factor Authentication (MFA) . You also might want to check out your recent activity to make sure your email account is only being accessed on devices you know about.
account.live.com/Activity
- Paschal57 and the other that have this issue
Unfortunately somehow your mail account has been compromised.
Try logging in to outlook (outlook.com) rather than using a mail app and look at your mail rules. I had the same issue and somehow I had a couple of malicious mail rules added that forwarded all my mail incoming and outgoing to that gmail account Duc2fait You are getting these errors because that gmail address is either disabled or is full.
You need to remove the rules that you didn't enter, and change your password and or set up Multi-factor Authentication (MFA) . You also might want to check out your recent activity to make sure your email account is only being accessed on devices you know about.
account.live.com/Activity I am getting the same messages for almost a month now.
Unfortunately brunommagalhaes, not a word from our sponsor yet.
