Forum Discussion
Outlook sending error 0x800ccc1a sporadic and annoying
I have had the same problem for many months. The problem comes and goes without me changing any settings. Rebooting usually fixes it, but it will also fix itself if I just leave it alone for a while.
I am very unhappy that Microsoft does not seem to acknowledge the problem. All solutions I have found online have been useless.
- NX27086Apr 06, 2023Copper Contributor
Its 2023 and I have the same intermittent issue. It has been going for months. Multiple online sessions with Microsoft support have done nothing, third-party software does nothing and I still cannot find a solution online. If you found a solution (other than migrating to Gmail or Thunderbird) I would like to know.
- John_SpeersApr 07, 2023Copper Contributor
As best I can tell, this has something to do with Outlook not realizing that my wifi has set a new connection. Outlook seems to be trying to use an old connection that eventually times out. Seems especially to be a problem when my computer has resumed after being asleep.
The work around I have found is to left-click the wifi icon on my task bar, then click the wifi box to turn off the wifi and then click again to turn it back on. Outlook is then able to find the new connection. If I do this before opening Outlook, I never have the problem. It's a bit of a hassle, but much quicker than having to wait for Outlook to timeout.
Outlook is the ONLY app that seems to have this problem. This is a glaring bug that should be easily fixable, and it is appalling that Microsoft does not acknowledge it and fixed it.
- NX27086Apr 08, 2023Copper ContributorJohn
Thanks for the suggestion. Disconnecting and reconnecting the wifi is much faster than waiting, or rebooting. As you say, it reduces the symptoms but does not address the cause. It is a 'smart' company like Microsoft can't identify or fix it.