Forum Discussion

Emilio_Colon's avatar
Emilio_Colon
Copper Contributor
Jan 03, 2022

Outlook Search not showing results on MAC M1 Pro

Hello, I upgrade to a MAC M1 Pro and the search feature does not return any results. I followed the directions for re indexing and no luck. The MAC OS is: Monterey 12.1 (21C52) & the Outlook for Mac ...
lzulch's avatar
lzulch
Copper Contributor
Jan 06, 2022

Emilio_Colon I've been having the same issue and tried everything I could think of, finally contacting Microsoft support, who suggested most of the same things, then said to reinstall, which I did. Nothing worked.

 

My question is simple: is search in original mode Outlook working for anyone on a new MacBook Pro? (Versions: M1 Pro, Outlook 16.56, and MacOS Monterey 12.1)

 

If not, then we can stop wasting time and wait for a fix from Microsoft and Apple. 

coreymcc's avatar
coreymcc
Copper Contributor
Jan 07, 2022

https://support.microsoft.com/en-us/office/search-in-outlook-for-mac-returns-no-results-after-installing-macos-monterey-12-1-075c5f09-35db-4205-aba3-eea2f168c71b 

 

From Microsoft Customer Support:

We have noticed users reporting search related issue in Outlook after updating to latest Mac OS version 12.1. This is documented in our article:

 
https://support.microsoft.com/en-us/office/search-in-outlook-for-mac-returns-no-results-after-installing-macos-monterey-12-1-075c5f09-35db-4205-aba3-eea2f168c71b
 
Also, we have received an information as to the fix is rolled out in one of our Insider Fast ring (beta version) of Outlook for Mac and we are assuming that this feature will soon be release to all the users in the upcoming updates. I would recommend you to wait for fix to roll out to the production build, as Insider fast is not a stable build.
 
Note: Office Insider is a preview program for Office subscribers. On Insiders you will be the first to receive the latest features/upgrades, thus helping to identify issues and provide feedback to help make Office great. However, signing up for Insiders would result in a few issues with certain features, as the features released are new.

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