Forum Discussion
Outlook Search not showing Recent Emails (December-2021)
Hi All, The outlook search option stopped working properly after WIndows10 update. The issue has happened after installing a security update from Windows (December 14, 2021—KB5008212). I had...
At first I thought my customer has the same issue, but in their case with on-premises Exchange 2010 server:
- at least for some users, the missing mails cannot be found in Outlook as well via OWA Webmail! Which is weird.
- more weird is that MacOS users with Office for Mac have the same problem
As a temporary workaround I can (on Windows clients) restart Windows Search service, restrart Outlook, which then catches up with missing indexes. Takes few minutes to index those few hundred mails and up it works until client restarts computer.
But what about MacOS clients?
And most of all, OWA Outlook Web Access - it's server 2008R2, that's Windows, but not nearly the technology of Windows 10. How can it all has the same issue with search indexing on Exchange Server?
- at least for some users, the missing mails cannot be found in Outlook as well via OWA Webmail! Which is weird.
- more weird is that MacOS users with Office for Mac have the same problem
As a temporary workaround I can (on Windows clients) restart Windows Search service, restrart Outlook, which then catches up with missing indexes. Takes few minutes to index those few hundred mails and up it works until client restarts computer.
But what about MacOS clients?
And most of all, OWA Outlook Web Access - it's server 2008R2, that's Windows, but not nearly the technology of Windows 10. How can it all has the same issue with search indexing on Exchange Server?
You might have a problem with the Exchange index on the server & need to rebuild it. Use the cmdlet Test-ExchangeSearch and powershell script ResetSearchIndex.ps1 if necessary.
- Can you please suggest process
I still have not seen the update but apparently it has finally been addressed by means of a KIR, at least for Windows 10 users, which in my case represents the majority of users.
https://www.bleepingcomputer.com/news/microsoft/microsoft-fixes-outlook-search-issues-for-windows-10-users/
