Forum Discussion
LindsayGraham
Jan 30, 2023Copper Contributor
Outlook Rules and multiple copies of sent emails
My wife uses Outlook 365 (subscription version) and has a Rule in place that says "Apply this rule after I send the message: move a copy to the Inbox folder". But the result is 2 copies of that mess...
Victor_Ivanidze
Feb 17, 2023Bronze Contributor
Hi LindsayGraham,
thanks for your info.
1) You forget to say initially that she uses Gmail. As a rule people use MS email client to work with MS email service.
2) Your "second method starts from a template" is a rule that handles ingoing messages - not the sent ones. And I cannot imagine how it can help in your situation. Can this rule _move a sent message_? No, sir!
3) See 1)
thanks for your info.
1) You forget to say initially that she uses Gmail. As a rule people use MS email client to work with MS email service.
2) Your "second method starts from a template" is a rule that handles ingoing messages - not the sent ones. And I cannot imagine how it can help in your situation. Can this rule _move a sent message_? No, sir!
3) See 1)
Victor_Ivanidze
Feb 23, 2023Bronze Contributor
Hi LindsayGraham, any comments?