Forum Discussion
LindsayGraham
Jan 30, 2023Copper Contributor
Outlook Rules and multiple copies of sent emails
My wife uses Outlook 365 (subscription version) and has a Rule in place that says "Apply this rule after I send the message: move a copy to the Inbox folder". But the result is 2 copies of that message (with slightly different sizes) in the Sent folder and 1 copy in the Inbox.
Three questions:
1. why are there 2 copies in the Sent folder?
2. how do we move the message to the Inbox rather than just copying it?
3. why are the 2 copies in the Sent folder of different sizes?
Grateful for any help.
- Victor_IvanidzeBronze ContributorI don't know why there are 2 copies, but if she wants to move all sent items to Inbox, she can use slightly modified Power Automate flow: https://ivasoft.com/fromjunktoinboxflow365.shtml
Instead of the Junk Email folder select the Sent Items one.- LindsayGrahamCopper ContributorVictor, it seems that Power Automate is some sort of add-on. I'm very reluctant to use it as Windows Security says "This program is dangerous and exploits the computer on which it is run." I'd prefer to find answers/solutions that utilise the Microsoft software. Any other ideas?
- Victor_IvanidzeBronze ContributorPower Automate is true pure distilled Microsoft software. Just FYI.