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tomkoi's avatar
tomkoi
Brass Contributor
Jul 04, 2023

outlook rule moving mail to folder but when there is replay to thread it's coming to inbox instead

Hi, I created a rule for some emails per some keywords to the subject that moving to some folder. but when there is a replay to this thread, the replay goes to inbox. is it possible to make it go ...
Victor_Ivanidze's avatar
Victor_Ivanidze
Bronze Contributor
Jul 04, 2023
Could you show your rule?
  • tomkoi's avatar
    tomkoi
    Brass Contributor
    Jul 04, 2023

    Victor_Ivanidze 

    I think the reason is that if someone replays to this thread he is not listed on my rule config - "from".

    so I add now "RE: XXX" to my subject keyword and hope it will help

    am I right in my idea?

    • Deleted's avatar
      Deleted
      Jul 05, 2023

      Hi tomkoi 

      try to use the subject contain in your rule not the subject is, because as you said subject change in replay and froward.

       

       


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