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Manuel_Viljoen's avatar
Manuel_Viljoen
Copper Contributor
Jun 07, 2022

Outlook reply messages font size on Mac

Good Day,

 

Ever since I changed my email settings from IMAP to POP I have been experiencing the following problem:

 

When I reply to messages sent to me by clients, the reply font size is normal at my end however when the client receives it the size is 120 even though I've set my settings to 12pt and my zoom settings is also 100%.

 

See screenshot below.

 

  • Diane_Poremsky_MVP's avatar
    Diane_Poremsky_MVP
    MVP
    Jun 07, 2022
    What are you using for antivirus? If not Microsoft defender, disable email scanning in the antivirus app's control panel and disable any outlook addins it installed.
    • Manuel_Viljoen's avatar
      Manuel_Viljoen
      Copper Contributor
      Jun 07, 2022

      HI Diane_Poremsky_MVP I am using Bitdefender for Mac. Do you perhaps think the issue might be there?

       

      I can't control the settings of Bitdefender as it is part of our company server protection. Is there maybe something else that can cause this (before I contact the IT department).

       

      Thank you for your response.

      • Diane_Poremsky_MVP's avatar
        Diane_Poremsky_MVP
        MVP
        Jun 07, 2022
        Oops, I didn't realize sender and receiver were both on mac. Yes, it could be the problem - disable email scanning it in.

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